We take your privacy seriously. This policy explains how we collect, use, and protect your personal data when you sign up and use our services—Driver Co-Pilot and Web Site Concierge.
✅ What Information Do We Collect?
We gather the following types of information:
- Basic account info: Your name, email address, phone number, and login credentials (username/password).
- Usage details: How you interact with our tools, including commands given via voice or typing, locations checked in, stops made, and other activity related to your trips or website tasks.
- Notes and logs: Any notes you add during your journey or while using the concierge service, such as gate information, safety concerns, or feedback about a location.
- Device and location data: For features requiring real-time tracking or location awareness, we may access your device’s GPS or geolocation settings (with your permission).
No additional data beyond what’s necessary for these functions is collected.
🔒 How Is My Data Used?
Your data is used solely to provide and improve the functionality of Driver Co-Pilot and Web Site Concierge. Specifically:
- To manage your account and ensure secure logins.
- To assist you during your drives or website interactions by answering questions, providing directions, logging notes, and offering insights based on past experiences.
- To learn from completed loads and optimize future trip planning for efficiency and accuracy.
- To keep your experience safe and personalized without sharing anything outside your company or team.
❗️Do We Share Your Info With Anyone?
Absolutely not. Under any circumstances, we will never sell, rent, trade, or otherwise disclose your personal information to third parties—including advertisers, partners, or government agencies—without your explicit consent.
💾 Where Is My Data Stored?
All user data is stored securely within our internal systems, which are hosted and managed exclusively by us. No external cloud providers or third-party platforms are involved in storing or processing your data.
🔐 Security Measures
We implement strong technical and organizational measures to safeguard your data from unauthorized access, loss, misuse, or alteration. These include encryption protocols, regular system audits, and strict internal policies around data handling.
🔄 Retention Period
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy—or until you request deletion of your account. Once deleted, all associated data is permanently erased from our systems.
🧭 Special Notes About Location Tracking
If you choose to enable location-based features (like check-ins or route tracking), we’ll ask for your permission first. You can always disable this feature anytime through your account settings. We won’t track your movements unless explicitly allowed by you.
🛡️ Your Rights
You have the right to:
- Access your data at any time.
- Request corrections or updates to your information.
- Delete your account and all associated data.
- Withdraw your consent for certain data uses (e.g., disabling location tracking).
Let us know how we can assist you with these rights—we’re happy to help!
🤝 Contact Us
For any questions, concerns, or requests regarding your privacy, feel free to reach out directly to us at 563-306-2256. We’re always here to listen and make sure everything stays private and secure.